This Shipping Policy explains how Sable & Spoon handles order processing, tracking, and delivery expectations.
Sable & Spoon is an early-stage kitchen and home-kitchen store. Selected product information pages are live, but purchasing is not currently enabled. Any product-specific shipping information required for a purchase will be shown before that item can be ordered.
Order Processing
After an order is placed, it must be processed before it ships.
Processing times may vary depending on product availability, order volume, fulfillment route, and the specific item purchased.
Once an order ships, tracking information will be provided when available.
Shipping Times
Estimated delivery times may depend on the product, shipping method, fulfillment route, and destination.
When products become available, delivery estimates will be shown on the product page, checkout page, or order information where available.
Shipping estimates are not guarantees. Carrier delays, customs processing, weather, holidays, and high-volume periods can affect delivery times.
Any delivery estimate shown for your order is an estimate unless we expressly agree a different delivery period. Unless a different delivery period is agreed, goods must be delivered within 30 days after the contract is made. Your statutory rights are not affected by carrier delays or delivery problems.
Goods generally remain at our risk until you, or a person you nominate, take physical possession. If you independently choose a carrier that we did not offer, different risk rules may apply.
Tracking
When tracking is available, tracking details will be provided by email or through the order status page after the order ships.
Please allow time for tracking information to update after shipment. Some carriers may take time to scan and update tracking details.
Shipping Locations
Sable & Spoon will only ship to locations that are supported by our checkout, fulfillment, and customer support setup.
We do not open new shipping regions until delivery costs, delivery expectations, tracking availability, and support needs are clear enough to handle responsibly.
Delays
Shipping delays can happen because of carrier issues, customs processing, weather, holidays, high-volume shipping periods, or fulfillment delays.
If your order appears delayed, contact us at support@sableandspoon.com with your order number so we can review the issue.
Incorrect Shipping Information
Customers are responsible for entering accurate shipping information at checkout.
If you notice a mistake after placing an order, contact us as soon as possible.
We cannot guarantee address changes after an order has entered processing or shipment.
Questions
For help with shipping or order tracking, contact us at support@sableandspoon.com.